---
title: "Avis Supertripper : Retour d’une Marque de Prêt-à-Porter"
description: "Problèmes de réservation récurrents, billets erronés, confiance rompue. Arzu Djaouani, assistante de direction générale chez NAF NAF, raconte comment la marque de prêt-à-porter a tourné la page."
url: "https://blog.supertripper.com/paroles-d-experts/temoignage-client-nafnaf/"
author: "Cecile Dang"
date: "2026-05-25T14:48:34+02:00"
modified: "2026-07-08T16:43:58+02:00"
lang: "fr_FR"
categories: ["Paroles d'Experts (Podcasts, Interviews et Témoignages clients)"]
tags: ["Outils & solutions", "Témoignage client"]
---

# Avis Supertripper : Retour d’une Marque de Prêt-à-Porter

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.kadence-column4933_9fe098-f8 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_9fe098-f8 > .kt-inside-inner-col,.kadence-column4933_9fe098-f8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_9fe098-f8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_9fe098-f8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_9fe098-f8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_9fe098-f8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_9fe098-f8{text-align:left;}.kadence-column4933_9fe098-f8{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_9fe098-f8 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_9fe098-f8 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} # Témoignage client - Arzu Djaouani, Assistante de direction générale chez Naf Naf

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.kadence-column4933_cff97c-1f > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_cff97c-1f > .kt-inside-inner-col,.kadence-column4933_cff97c-1f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_cff97c-1f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_cff97c-1f > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_cff97c-1f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_cff97c-1f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_cff97c-1f{text-align:left;}.kadence-column4933_cff97c-1f{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_cff97c-1f > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_cff97c-1f > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} NAF NAF est une marque de prêt-à-porter féminin reconnue, avec des équipes qui se déplacent régulièrement pour développer l'activité commerciale et suivre les projets en cours. Arzu y organise les déplacements de la direction, du service commercial, du service travaux et du service achats. Les destinations couvrent principalement la France, l'Espagne et la Belgique, où NAF NAF dispose de filiales, mais s'étendent aussi à d'autres pays européens selon les besoins.

.kb-row-layout-id4933\_d604ca-89 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4933\_d604ca-89 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4933\_d604ca-89 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4933\_d604ca-89 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id4933\_d604ca-89 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4933\_d604ca-89 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column4933_d17574-20 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_d17574-20 > .kt-inside-inner-col,.kadence-column4933_d17574-20 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_d17574-20 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_d17574-20 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_d17574-20 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_d17574-20 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_d17574-20{text-align:left;}.kadence-column4933_d17574-20{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_d17574-20 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_d17574-20 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} .kadence-video-popup4933_ebbbec-75 .kadence-video-popup-wrap{border-top-color:rgba(255,255,255,0.8);border-top-style:solid;border-right-color:rgba(255,255,255,0.8);border-right-style:solid;border-bottom-color:rgba(255,255,255,0.8);border-bottom-style:solid;border-left-color:rgba(255,255,255,0.8);border-left-style:solid;}.kadence-video-popup4933_ebbbec-75 .kadence-video-popup-wrap .kt-video-svg-icon{color:#ffffff;}.kadence-video-popup4933_ebbbec-75 .kadence-video-popup-wrap .kt-video-svg-icon > svg{stroke-width:2;}.kadence-video-popup4933_ebbbec-75 .kadence-video-popup-wrap .kadence-video-overlay{opacity:0.3;;mix-blend-mode:none;;background:#000000;;}.kadence-video-popup4933_ebbbec-75 .kadence-video-popup-wrap:hover .kadence-video-overlay{opacity:0.5;;}.glightbox-kadence-dark.kadence-popup-4933_ebbbec-75 .goverlay{background:#000000;opacity:0.8;}.glightbox-container.kadence-popup-4933_ebbbec-75 .gclose path, .glightbox-container.kadence-popup-4933_ebbbec-75 .gnext path, .glightbox-container.kadence-popup-4933_ebbbec-75 .gprev path{fill:#ffffff;}.glightbox-container.kadence-popup-4933_ebbbec-75 .gslide-video, .glightbox-container.kadence-popup-4933_ebbbec-75 .gvideo-local{max-width:900px !important;}@media all and (max-width: 1024px){.kadence-video-popup4933_ebbbec-75 .kadence-video-popup-wrap{border-top-color:rgba(255,255,255,0.8);border-top-style:solid;border-right-color:rgba(255,255,255,0.8);border-right-style:solid;border-bottom-color:rgba(255,255,255,0.8);border-bottom-style:solid;border-left-color:rgba(255,255,255,0.8);border-left-style:solid;}}@media all and (max-width: 767px){.kadence-video-popup4933_ebbbec-75 .kadence-video-popup-wrap{border-top-color:rgba(255,255,255,0.8);border-top-style:solid;border-right-color:rgba(255,255,255,0.8);border-right-style:solid;border-bottom-color:rgba(255,255,255,0.8);border-bottom-style:solid;border-left-color:rgba(255,255,255,0.8);border-left-style:solid;}} ![](https://blog.supertripper.com/wp-content/uploads/2026/05/temoignage-client-naf-naf.png)

[](https://www.youtube.com/watch?v=VZSMLWTuSo8)

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.kadence-column4933_a3d912-b1 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_a3d912-b1 > .kt-inside-inner-col,.kadence-column4933_a3d912-b1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_a3d912-b1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_a3d912-b1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_a3d912-b1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_a3d912-b1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_a3d912-b1{text-align:left;}.kadence-column4933_a3d912-b1{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_a3d912-b1 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_a3d912-b1 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} ## **Quand la confiance disparaît**

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.kadence-column4933_377443-cd > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_377443-cd > .kt-inside-inner-col,.kadence-column4933_377443-cd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_377443-cd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_377443-cd > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_377443-cd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_377443-cd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_377443-cd{text-align:left;}.kadence-column4933_377443-cd{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_377443-cd > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_377443-cd > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} [Changer d'agence de voyage d'affaires](https://blog.supertripper.com/supertripper/agence-voyage-affaires-paris/), ce n'est pas une décision qu'on prend à la légère. Arzu Djaouani l'a pourtant fait. Chez NAF NAF, les problèmes avec leur prestataire s'accumulaient. Réservations qui ne passent pas. Billets avec des erreurs. Une relation qui s'effritait au fil des incidents. Chaque nouvelle difficulté entamait un peu plus la confiance. Quand cette confiance disparaît, il devient impossible de travailler sereinement. Le changement s'imposait.

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.kadence-column4933_df71cd-4f > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_df71cd-4f > .kt-inside-inner-col,.kadence-column4933_df71cd-4f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_df71cd-4f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_df71cd-4f > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_df71cd-4f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_df71cd-4f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_df71cd-4f{text-align:left;}.kadence-column4933_df71cd-4f{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_df71cd-4f > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_df71cd-4f > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} > *Moi personnellement, j’ai besoin de pouvoir compter sur mes prestataires.*
> 
> Arzu Djouani, Assistante de Direction Générale, Naf Naf

.kb-row-layout-id4933\_beecb5-2e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4933\_beecb5-2e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4933\_beecb5-2e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-lg, 3rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4933\_beecb5-2e > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id4933\_beecb5-2e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4933\_beecb5-2e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column4933_112ad8-15 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_112ad8-15 > .kt-inside-inner-col,.kadence-column4933_112ad8-15 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_112ad8-15 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_112ad8-15 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_112ad8-15 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_112ad8-15 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_112ad8-15{text-align:left;}.kadence-column4933_112ad8-15{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_112ad8-15 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_112ad8-15 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} ## **Ce qui a séduit NAF NAF**

.kb-row-layout-id4933\_b30eab-6f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4933\_b30eab-6f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4933\_b30eab-6f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4933\_b30eab-6f > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id4933\_b30eab-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4933\_b30eab-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column4933_ad21d4-86 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_ad21d4-86 > .kt-inside-inner-col,.kadence-column4933_ad21d4-86 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_ad21d4-86 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_ad21d4-86 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_ad21d4-86 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_ad21d4-86 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_ad21d4-86{text-align:left;}.kadence-column4933_ad21d4-86{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_ad21d4-86 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_ad21d4-86 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} Deux éléments ont emporté l'adhésion du DAF dès le départ : le modèle économique, et une société à taille humaine. Un peu à leur image. Quant à Arzu, ce qu'elle apprécie au quotidien, c'est l'outil digital qui lui permet de réserver n'importe où, n'importe quand, même depuis son téléphone. Cette disponibilité change tout. Plus besoin d'attendre les horaires d'ouverture d'une agence pour gérer un imprévu ou confirmer un trajet urgent. L'autonomie est totale. Arzu résume son expérience avec Supertripper en trois mots : proximité, simplicité, efficacité. Trois qualités qui se vérifient au quotidien dans la gestion des déplacements professionnels de NAF NAF.

.kb-row-layout-id4933\_aa0c9b-f3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4933\_aa0c9b-f3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4933\_aa0c9b-f3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4933\_aa0c9b-f3 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id4933\_aa0c9b-f3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4933\_aa0c9b-f3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column4933_1d379b-95 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column4933_1d379b-95 > .kt-inside-inner-col,.kadence-column4933_1d379b-95 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4933_1d379b-95 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4933_1d379b-95 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4933_1d379b-95 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4933_1d379b-95 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4933_1d379b-95{text-align:left;}.kadence-column4933_1d379b-95{position:relative;}@media all and (max-width: 1024px){.kadence-column4933_1d379b-95 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4933_1d379b-95 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} > *Ce qui a séduit notre directeur financier, c'est le business model innovant de Supertripper*
> 
> Arzu Djouani, Assistante de Direction Générale, Naf Naf

.kb-image13382\_518d1a-4e:not(.kb-image-is-ratio-size) .kb-img, .kb-image13382\_518d1a-4e.kb-image-is-ratio-size{padding-top:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);}.kb-image13382\_518d1a-4e .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-image13382\_518d1a-4e img.kb-img, .kb-image13382\_518d1a-4e .kb-img img{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;} [![](https://blog.supertripper.com/wp-content/uploads/2026/02/banniere-categorie-parole-d-experts-1024x576.png)](https://supertripper.com/fr/?utm_source=blog&utm_medium=banniere&utm_campaign=banniere-paroles-d-experts)

.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id5954\_a922fd-97{margin-top:0px;}.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:25px;padding-right:0px;padding-bottom:25px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id5954\_a922fd-97 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{padding-right:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id5954\_a922fd-97{margin-top:0px;}.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{padding-right:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}.kadence-column5954_ea633f-23 > .kt-inside-inner-col,.kadence-column5954_ea633f-23 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column5954_ea633f-23 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column5954_ea633f-23 > .kt-inside-inner-col{flex-direction:column;}.kadence-column5954_ea633f-23 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column5954_ea633f-23 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column5954_ea633f-23{position:relative;}@media all and (max-width: 1024px){.kadence-column5954_ea633f-23 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column5954_ea633f-23 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}} .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"]{font-size:25px;font-weight:700;font-style:normal;font-family:var( --global-heading-font-family, inherit );}.wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"] mark.kt-highlight{font-style:normal;color:var(--global-palette2, #2B6CB0);-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"]{font-size:20px;}} ## [Paroles d'experts et **Témoignages**](https://blog.supertripper.com/paroles-d-experts/)

  [![](https://blog.supertripper.com/wp-content/uploads/2026/06/banniere-article-maxime-pialat-tourmag-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/interview-maxime-pialat-tourmag/) 

 [Interview Maxime Pialat : Supertripper, TMC Française Souveraine ](https://blog.supertripper.com/paroles-d-experts/interview-maxime-pialat-tourmag/)

 

   [![Guillaume Bredon, en costume, lors d’un témoignage client en tant qu’associé chez BRL Avocats, sur fond rose uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-brl-avocats-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-brl-avocats/) 

 [Avis Supertripper : un Cabinet d’Avocats d’Affaires Témoigne](https://blog.supertripper.com/paroles-d-experts/temoignage-client-brl-avocats/)

 

   [![Lucie, office manager chez Blade, partage son témoignage client, assise sur un fauteuil, souriante, en chemise blanche, sur fond jaune.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-office-manager-blade-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-shadow/) 

 [Avis Supertripper : Retour de l’Office Manager d’une Entreprise de Cloud Computing](https://blog.supertripper.com/paroles-d-experts/temoignage-client-shadow/)

 

   [![Vincent Truchetto, dirigeant de VTO, en costume cravate, témoigne de son expérience client en gestion des voyages d’affaires, assis sur fond turquoise.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-vto-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-vto/) 

 [Avis Supertripper : un Cabinet de Conseil Témoigne (VTO)](https://blog.supertripper.com/paroles-d-experts/temoignage-client-vto/)

 

   [![Zedita Trioux, office manager chez CVA France, partage son témoignage client, assise sur une chaise de bureau, en tenue professionnelle, sur fond jaune uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-cva-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-cva-france/) 

 [Avis Supertripper : retour de l’Office Manager d’un Acteur Industriel (CVA France)](https://blog.supertripper.com/paroles-d-experts/temoignage-client-cva-france/)

 

   [![Matthieu Laudereau, Directeur Associé chez Convictions RH, partageant son témoignage client en tenue professionnelle sur fond orange uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-convictions-rh-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-convictionsrh/) 

 [Avis Supertripper : un Cabinet de Conseil RH Témoigne](https://blog.supertripper.com/paroles-d-experts/temoignage-client-convictionsrh/)

 

   [![Arzu Djaouani, assistante de direction générale chez Naf Naf, souriante, témoigne de son expérience client, sur fond bleu uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-naf-naf-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-nafnaf/) 

 [Avis Supertripper : Retour d’une Marque de Prêt-à-Porter](https://blog.supertripper.com/paroles-d-experts/temoignage-client-nafnaf/)

 

   [![Portrait de Noémie Jourdon, assistante à la Direction Générale de Terrena, souriante, assise dans un fauteuil gris devant un fond uni.](https://blog.supertripper.com/wp-content/uploads/2026/04/temoignage-client-travel-manager-terrena-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-terrena/) 

 [Avis Supertripper : Retour d’un Acteur de l’Agroalimentaire](https://blog.supertripper.com/paroles-d-experts/temoignage-client-terrena/)

 

   [![Interview podcast Air France KLM et Supertripper sur le NDC Direct Connect, trois intervenants échangeant autour de micros en studio.](https://blog.supertripper.com/wp-content/uploads/2026/02/podcast_miniature_Podcast_Air_France_x_Supertripper-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/ndc-direct-connect/) 

 [NDC Direct Connect : Supertripper et Air France-KLM Sans Intermédiaire](https://blog.supertripper.com/paroles-d-experts/ndc-direct-connect/)

 

  

.wp-block-kadence-advancedbtn.kb-btns5954_866f93-96{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns5954_866f93-96 .kt-button{font-weight:normal;font-style:normal;} ul.menu .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{color:var(--global-palette1, #3182CE);font-family:var( --global-heading-font-family, inherit );font-weight:700;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:focus{color:#ffffff;background:var(--global-palette1, #3182CE);border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}[Découvrir les articles](https://blog.supertripper.com/paroles-d-experts/)

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*Source : [blog.supertripper.com](https://blog.supertripper.com/paroles-d-experts/temoignage-client-nafnaf/)*