---
title: "Avis Supertripper : Retour d’un Acteur de l’Agroalimentaire"
description: "Changements d'interlocuteurs permanents, factures erronées, service client non réactif : quand une relation historique se dégrade, changer d'agence devient une évidence. Terrena l'a fait sur 1 million d'euros de déplacements annuels."
url: "https://blog.supertripper.com/paroles-d-experts/temoignage-client-terrena/"
author: "Supertripper"
date: "2026-04-27T13:12:27+02:00"
modified: "2026-08-14T07:59:45+02:00"
lang: "fr_FR"
categories: ["Paroles d'Experts (Podcasts, Interviews et Témoignages clients)"]
tags: ["Outils & solutions", "Témoignage client"]
---

# Avis Supertripper : Retour d’un Acteur de l’Agroalimentaire

.kb-row-layout-id14080\_9d9bd1-f3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_9d9bd1-f3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_9d9bd1-f3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_9d9bd1-f3 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_9d9bd1-f3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_9d9bd1-f3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_c671ed-4d > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_c671ed-4d > .kt-inside-inner-col,.kadence-column14080_c671ed-4d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_c671ed-4d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_c671ed-4d > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_c671ed-4d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_c671ed-4d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_c671ed-4d{text-align:left;}.kadence-column14080_c671ed-4d{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_c671ed-4d > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_c671ed-4d > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} # Témoignage client - Noémie Jourdon, assistante à la Direction Générale chez Terrena, coopérative agricole majeure en France

.kb-row-layout-id14080\_0e9ee1-ee > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_0e9ee1-ee > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_0e9ee1-ee > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_0e9ee1-ee > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_0e9ee1-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_0e9ee1-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col,.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_c17e9c-a1{text-align:left;}.kadence-column14080_c17e9c-a1{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_c17e9c-a1 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} Une agence historique qui ne répond plus. Des réclamations permanentes de vos collaborateurs. Puis un test terrain de quelques semaines.

C'est le parcours de Terrena, l'une des premières coopératives agricoles françaises, qui gérait 1 million d'euros de déplacements par an avec un service qui ne tenait plus ses promesses. Depuis le passage à Supertripper, les choses ont bien changé.

Dans cette vidéo, Noémie Jourdon, assistante à la Direction Générale et travel manager du groupe, détaille les signes de rupture, la méthodologie de test déployée, et ce qui a convaincu toutes les équipes.

.kb-row-layout-id14080\_931be2-97 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_931be2-97 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_931be2-97 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_931be2-97 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_931be2-97 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_931be2-97 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_7aad8c-51 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_7aad8c-51 > .kt-inside-inner-col,.kadence-column14080_7aad8c-51 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_7aad8c-51 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_7aad8c-51 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_7aad8c-51 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_7aad8c-51 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_7aad8c-51{text-align:left;}.kadence-column14080_7aad8c-51{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_7aad8c-51 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_7aad8c-51 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} ![Noémie Jourdon, travel manager chez Terrena, en interview vidéo](https://blog.supertripper.com/wp-content/uploads/2026/04/temoignage-client-terrena-3.png)

[](#)

.kb-row-layout-id14080\_cb755b-67 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_cb755b-67 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_cb755b-67 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-lg, 3rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_cb755b-67 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_cb755b-67 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_cb755b-67 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col,.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_c6a7f5-61{text-align:left;}.kadence-column14080_c6a7f5-61{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_c6a7f5-61 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} ## **Quand l'agence historique ne répond plus**

.kb-row-layout-id14080\_41a32c-cf > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_41a32c-cf > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_41a32c-cf > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_41a32c-cf > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_41a32c-cf > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_41a32c-cf > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_798454-ac > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_798454-ac > .kt-inside-inner-col,.kadence-column14080_798454-ac > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_798454-ac > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_798454-ac > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_798454-ac > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_798454-ac > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_798454-ac{text-align:left;}.kadence-column14080_798454-ac{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_798454-ac > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_798454-ac > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} Changer d'agence de voyages d'affaires quand on **gère 7 000 réservations par an**, ce n'est pas une décision qu'on prend à la légère. Noémie Jourdon, assistante à la Direction Générale chez Terrena, **acteur majeur de l'agroalimentaire français**, l'a pourtant fait. Elle raconte le moment de rupture avec leur agence historique et comment le choix s'est imposé après plusieurs **semaines de test sur les entités les plus consommatrices de voyages du groupe**.

.kb-row-layout-id14080\_dd787e-d4 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_dd787e-d4 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_dd787e-d4 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_dd787e-d4 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_dd787e-d4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_dd787e-d4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col,.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_9c4c61-e0{text-align:left;}.kadence-column14080_9c4c61-e0{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_9c4c61-e0 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} > Ce qui a changé pour moi, c'est clairement que je n'ai plus de réclamation. J'ai zéro réclamation de mes collègues.
> 
> Noémie Jourdon, assistante à la Direction Générale, Terrena

.kb-row-layout-id14080\_c18bc4-72 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_c18bc4-72 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_c18bc4-72 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-lg, 3rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_c18bc4-72 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_c18bc4-72 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_c18bc4-72 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_76cb91-8e > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_76cb91-8e > .kt-inside-inner-col,.kadence-column14080_76cb91-8e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_76cb91-8e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_76cb91-8e > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_76cb91-8e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_76cb91-8e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_76cb91-8e{text-align:left;}.kadence-column14080_76cb91-8e{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_76cb91-8e > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_76cb91-8e > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} ## **Ce qui a convaincu les équipes de Terrena**

.kb-row-layout-id14080\_d08c4c-69 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_d08c4c-69 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_d08c4c-69 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_d08c4c-69 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_d08c4c-69 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_d08c4c-69 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_547149-d4 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_547149-d4 > .kt-inside-inner-col,.kadence-column14080_547149-d4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_547149-d4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_547149-d4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_547149-d4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_547149-d4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_547149-d4{text-align:left;}.kadence-column14080_547149-d4{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_547149-d4 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_547149-d4 > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} Un outil fluide et autonome, [une technologie qui évolue avec les retours clients](https://blog.supertripper.com/supertripper/agence-voyage-affaires-paris/), une équipe humaine disponible au quotidien. Aux travel managers qui s'interrogent sur leur solution, Noémie répond sans ambiguïté :

.kb-row-layout-id14080\_f78a3c-28 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14080\_f78a3c-28 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14080\_f78a3c-28 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14080\_f78a3c-28 > .kt-row-layout-overlay{opacity:0.10;background-color:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kb-row-layout-id14080\_f78a3c-28 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14080\_f78a3c-28 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}

.kadence-column14080_4587a4-fc > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);}.kadence-column14080_4587a4-fc > .kt-inside-inner-col,.kadence-column14080_4587a4-fc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14080_4587a4-fc > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14080_4587a4-fc > .kt-inside-inner-col{flex-direction:column;}.kadence-column14080_4587a4-fc > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14080_4587a4-fc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14080_4587a4-fc{text-align:left;}.kadence-column14080_4587a4-fc{position:relative;}@media all and (max-width: 1024px){.kadence-column14080_4587a4-fc > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14080_4587a4-fc > .kt-inside-inner-col{border-top:0px solid var(--global-palette3, #1A202C);border-right:0px solid var(--global-palette3, #1A202C);border-bottom:0px solid var(--global-palette3, #1A202C);border-left:0px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}} > Si tu veux te faciliter la vie et le quotidien de la gestion de tes voyages, **appelle-les et fonce**.
> 
> Noémie Jourdon, assistante à la Direction Générale, Terrena

.kb-image13382\_518d1a-4e:not(.kb-image-is-ratio-size) .kb-img, .kb-image13382\_518d1a-4e.kb-image-is-ratio-size{padding-top:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);}.kb-image13382\_518d1a-4e .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-image13382\_518d1a-4e img.kb-img, .kb-image13382\_518d1a-4e .kb-img img{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;} [![](https://blog.supertripper.com/wp-content/uploads/2026/02/banniere-categorie-parole-d-experts-1024x576.png)](https://supertripper.com/fr/?utm_source=blog&utm_medium=banniere&utm_campaign=banniere-paroles-d-experts)

.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id5954\_a922fd-97{margin-top:0px;}.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:25px;padding-right:0px;padding-bottom:25px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id5954\_a922fd-97 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{padding-right:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id5954\_a922fd-97{margin-top:0px;}.kb-row-layout-id5954\_a922fd-97 > .kt-row-column-wrap{padding-right:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}.kadence-column5954_ea633f-23 > .kt-inside-inner-col,.kadence-column5954_ea633f-23 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column5954_ea633f-23 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column5954_ea633f-23 > .kt-inside-inner-col{flex-direction:column;}.kadence-column5954_ea633f-23 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column5954_ea633f-23 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column5954_ea633f-23{position:relative;}@media all and (max-width: 1024px){.kadence-column5954_ea633f-23 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column5954_ea633f-23 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}} .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"]{font-size:25px;font-weight:700;font-style:normal;font-family:var( --global-heading-font-family, inherit );}.wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"] mark.kt-highlight{font-style:normal;color:var(--global-palette2, #2B6CB0);-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1, .wp-block-kadence-advancedheading.kt-adv-heading5954_b0c14e-e1[data-kb-block="kb-adv-heading5954_b0c14e-e1"]{font-size:20px;}} ## [Paroles d'experts et **Témoignages**](https://blog.supertripper.com/paroles-d-experts/)

  [![](https://blog.supertripper.com/wp-content/uploads/2026/06/banniere-article-maxime-pialat-tourmag-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/interview-maxime-pialat-tourmag/) 

 [Interview Maxime Pialat : Supertripper, TMC Française Souveraine ](https://blog.supertripper.com/paroles-d-experts/interview-maxime-pialat-tourmag/)

 

   [![Guillaume Bredon, en costume, lors d’un témoignage client en tant qu’associé chez BRL Avocats, sur fond rose uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-brl-avocats-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-brl-avocats/) 

 [Avis Supertripper : un Cabinet d’Avocats d’Affaires Témoigne](https://blog.supertripper.com/paroles-d-experts/temoignage-client-brl-avocats/)

 

   [![Lucie, office manager chez Blade, partage son témoignage client, assise sur un fauteuil, souriante, en chemise blanche, sur fond jaune.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-office-manager-blade-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-shadow/) 

 [Avis Supertripper : Retour de l’Office Manager d’une Entreprise de Cloud Computing](https://blog.supertripper.com/paroles-d-experts/temoignage-client-shadow/)

 

   [![Vincent Truchetto, dirigeant de VTO, en costume cravate, témoigne de son expérience client en gestion des voyages d’affaires, assis sur fond turquoise.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-vto-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-vto/) 

 [Avis Supertripper : un Cabinet de Conseil Témoigne (VTO)](https://blog.supertripper.com/paroles-d-experts/temoignage-client-vto/)

 

   [![Zedita Trioux, office manager chez CVA France, partage son témoignage client, assise sur une chaise de bureau, en tenue professionnelle, sur fond jaune uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-cva-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-cva-france/) 

 [Avis Supertripper : retour de l’Office Manager d’un Acteur Industriel (CVA France)](https://blog.supertripper.com/paroles-d-experts/temoignage-client-cva-france/)

 

   [![Matthieu Laudereau, Directeur Associé chez Convictions RH, partageant son témoignage client en tenue professionnelle sur fond orange uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-convictions-rh-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-convictionsrh/) 

 [Avis Supertripper : un Cabinet de Conseil RH Témoigne](https://blog.supertripper.com/paroles-d-experts/temoignage-client-convictionsrh/)

 

   [![Arzu Djaouani, assistante de direction générale chez Naf Naf, souriante, témoigne de son expérience client, sur fond bleu uni.](https://blog.supertripper.com/wp-content/uploads/2025/12/temoignage-client-naf-naf-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-nafnaf/) 

 [Avis Supertripper : Retour d’une Marque de Prêt-à-Porter](https://blog.supertripper.com/paroles-d-experts/temoignage-client-nafnaf/)

 

   [![Portrait de Noémie Jourdon, assistante à la Direction Générale de Terrena, souriante, assise dans un fauteuil gris devant un fond uni.](https://blog.supertripper.com/wp-content/uploads/2026/04/temoignage-client-travel-manager-terrena-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/temoignage-client-terrena/) 

 [Avis Supertripper : Retour d’un Acteur de l’Agroalimentaire](https://blog.supertripper.com/paroles-d-experts/temoignage-client-terrena/)

 

   [![Interview podcast Air France KLM et Supertripper sur le NDC Direct Connect, trois intervenants échangeant autour de micros en studio.](https://blog.supertripper.com/wp-content/uploads/2026/02/podcast_miniature_Podcast_Air_France_x_Supertripper-1024x576.png) ](https://blog.supertripper.com/paroles-d-experts/ndc-direct-connect/) 

 [NDC Direct Connect : Supertripper et Air France-KLM Sans Intermédiaire](https://blog.supertripper.com/paroles-d-experts/ndc-direct-connect/)

 

  

.wp-block-kadence-advancedbtn.kb-btns5954_866f93-96{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns5954_866f93-96 .kt-button{font-weight:normal;font-style:normal;} ul.menu .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{color:var(--global-palette1, #3182CE);font-family:var( --global-heading-font-family, inherit );font-weight:700;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:focus{color:#ffffff;background:var(--global-palette1, #3182CE);border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn5954_dcb02d-73.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}[Découvrir les articles](https://blog.supertripper.com/paroles-d-experts/)

---

*Source : [blog.supertripper.com](https://blog.supertripper.com/paroles-d-experts/temoignage-client-terrena/)*